Dallas Fort Worth Airport (DFW) Lost and Found: Location, Procedure, and Contact Details

Items lost at any location within the Dallas Airport premises can be located by contacting its lost and found department or the specific airline. The DFW Lost and Found office is operational between 8:00 am and 6:00 pm and also has an online form for reporting. Additionally, American Airlines, being the major airline in the airport has its dedicated lost and found location in the airport. The unclaimed items are kept for 30 days by the departments before being donated. 

Location and Operating Hours of DFW Airport Lost and Found Office

The Dallas Fort Worth Airport Lost and Found offices are at two locations, one of which is specifically for American Airlines. 

• For wallets, or items lost at a security checkpoint, contact TSA.

Note: DFW does not charge any fee for filing a lost property report.

American Airlines Lost and Found at Dallas Fort Worth

To report any item lost on American airline flight or its gate areas, visit the DFW American Airlines Lost and Found near gate C2 (Post security). 

• Alternatively, call the AA lost and found helpline at +1-469-784-2888 or file a report online through the airlines’ website.

Airline Specific Lost and Found Phone Numbers

For items lost on the plane, in airline lounges, and in gate areas, contact the specific airline directly.

Note: Visit the airlines’ baggage service area at the airport for in-person assistance.

How to Report Lost Items at Dallas Airport?

DFW Airport lost luggage and items can be reported in-person, online, or through calls. Contacting specific departments is offered by the airport based on the location where item was lost.

1. In-Person Reporting: Go to the lost and found office or the airlines’ baggage desk to file a report with the help of the staff.

2. Online: Use the online forum of the airport, TSA and the airlines to report the lost items via a form and get a unique reference number. Fill out the Lost and Found form accessible through the DFW website. 

3. Phone: Contact the specific department through their helpline for assistance in reporting online or status tracking. 

Note: While filling out the online forms, give detailed descriptions of the item and its last location for a speedy retrieval.

Process to Retrieve Lost Items at DFW Airport

The retrieval process for lost items at Dallas-Fort Worth International Airport depends on the responsible department and the owner.

• The authority sends an email regarding the item being found and gives instructions about the further course of action.

• Shipping option is available at the address provided in the report. Although, the owner has to pay the shipping charges.

• To reclaim lost items at TSA, go to the security checkpoints within 30 days of the item being found. 

Note: To stay updated, track the report status with the help of the file reference number.  

Dallas Airport Lost and Found Contact Details

To seek assistance with lost items, contact the DFW authorities either by calling or through email.

• Call the DFW Lost and Found at  +1-972-973-4420 or mail at address- P.O. Box 619428 DFW Airport, TX 75261

• Contact the TSA Customer Service at  +1-469-948-1828 or email Juan.Ovalle@tsa.dhs.gov

• Dial +1-469-784-2888 or +1-800-433-7300 to interact with American airlines regarding lost items.